You select your items from the category list at the top of the page and add the items you wish to purchase to the shopping cart.

Here you can easily see how your order is processed and what information you can expect to receive before your order arrives at your home.

Your order step by step:

1. Order confirmation via email. Your order has been received and you can check your details.
2. Order is being processed. Your order is being shipped. In the event of any inventory discrepancy/delivery delay, we will notify you via email.
3. Delivery notification via email. Your items are packed and on their way to you.
4. DHL will collect the packages from our warehouse.
5. The package arrives at your collection point.
6. SMS notification. Your package is ready to be picked up at your parcel agent. Must be picked up within 7 days of notification.
7. 14-day right of return. You can always return your item if you change your mind, provided the item is unused and unopened.

Due to GDPR regulations, we are unfortunately not permitted to take orders via phone or email; you must place the order on the website yourself. If you need assistance, you can call customer service for guidance.

When the package is sent from our warehouse, you will receive a delivery email with a tracking link so that you can keep track of where the package is. Usually, the package arrives 1-2 days after it has left our warehouse.

If you discover that you have ordered the wrong products, please contact us immediately, either by phone or email. If the package has not yet been shipped, we can cancel the order.

If the package has already been shipped, you will need to make a return, and a return shipping fee of 49 SEK will apply.

However, you can also make an exchange to avoid the return shipping fee; please contact customer service for more information on how to proceed.

We can only make changes if the order has not yet been processed. To change your order, please contact customer service by phone at 010-20 29 896

According to the Distance Contracts Act, you have a 14-day right of withdrawal from the time you received the item when ordering online. If you wish to return an item, you must contact us by email or phone first. The item must be in its original packaging and unopened. For full terms and conditions, please read our terms of purchase.

Your package only contains a packing slip/order confirmation. All invoices are sent out by Klarna. For questions regarding invoices and payment, please contact Klarna at 08-120 120 10.

Once your order has been placed, we cannot change the payment method for security reasons. You are welcome to contact customer service if you have any questions regarding payment methods.

To use our bonus system, you must be a registered customer with us with your own login on our site. When you place an order as a logged-in customer, you will earn points for every krona you spend. You receive bonus points for every krona you spend. When redeeming bonus points, 40 bonus points are equivalent to one krona. Once you have reached 10,000 points, a discount code for these points will be sent out. The discount code is sent out on the first of the month if you have reached 10,000 points.

Please note that the bonus system applies to all our customers!

Enter the discount code in the "Optional discount code" field at checkout and then click activate. To ensure the code works, please note that it is case-sensitive. You can find valid discount codes in our newsletters and SMS messages, which you can sign up for when placing your order. Please note that you cannot be logged in as a contract customer to use other offers; you must log out first.